Returns & Exchanges

At Nebula Store, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is here to ensure a smooth and transparent transaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

• 3.
  Ship the Item

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.